Your Light Shower questions, answered.

Light Shower is a live Tao Calligraphy practice with guided sound, Qi Gong breathing, gentle movement and meditation. Each weekday has a different focus. You can join online; Tuesday and Thursday also offer separate in-person classes in Pasadena.

Yes. An eligible first visit is one live online class, Monday through Friday. It is one free visit per person, with no replay or in-person seat. Previous free use is checked using your email address or contact number.

Choose an available class on the Free Class page and enter your name, email and contact number. An eligible booking is confirmed automatically, and your confirmation arrives by email.

Free bookings cannot be canceled or rescheduled. Choose a time you can attend. Attending or missing the class uses your free visit.

Your post-class email includes a private appeal link. Explain why you missed the class to request another opportunity. Heart Center LA reviews your appeal; submitting it does not guarantee another visit. Use that appeal rather than signing up again.

No. Your facilitator explains the practice live. You can follow along, adapt a movement, pause or observe.

Three live online class credits that never expire. Book each class from your private page. Attending or missing a reserved class uses one credit. Cancel before the class starts to return that reserved credit automatically.

Live online Light Shower without per-class booking. Choose $234 one-time for 30 days, or save $35 with auto-renew at $199 every 30 days. One 15-minute session with Winnie or Jay is included with your first paid period. Auto-renew does not add another session or repeat the satisfaction-refund promise. In-person seats and the Heart Center Library are not included.

Yes. Pay first through secure checkout. After payment, use the email link to open your private access. If that link is missing or expired, recover your original purchase; you do not need to pay again. Your original purchase dates stay the same.

Your first 30-day period starts at successful payment. With auto-renew, each successful $199 renewal pays for the next 30-day period. Opening your private-access email later does not restart a period.

Eligible paid online classes include the matching replay until 72 hours after the scheduled class ends, including a missed class. The free visit and a canceled pack booking have no replay. Replays are for your personal use.

The included 15-minute session belongs to your first paid period; auto-renew does not issue another. Open it from your private Unlimited Month access and choose Winnie or Jay and an available appointment. No second payment is required. The unused benefit does not expire when class access ends. Once booked, you cannot cancel or reschedule it; submit an appeal if you need another time.

The satisfaction-refund promise applies to your first paid period only and does not repeat on auto-renew. It requires total dissatisfaction, at least 11 qualifying live online attendances during that original 30-day period and a request submitted before it ends. Replay views do not count. Later staff verification does not make a timely request late. Approval follows factual review.

If Heart Center LA cancels an eligible class, one Pacific weekday is added to your access. For auto-renew, your next renewal date also moves by that weekday. Your original satisfaction-request deadline stays the same. A missing replay provides no compensation.

Use the stop-renewal option on your private access page at any time. Future renewals stop; you keep already-paid and separately earned access. Stopping renewal does not cancel your included appointment or submit a refund request.

A failed renewal does not add a paid period or new class access. Use the payment-recovery option on your private access page. New paid access starts only after the renewal payment succeeds; already-paid and separately earned access remains yours.

Private Expansion costs $499 initially, then $199 every 30 days after the first 30 days. Its combined 30-minute appointment, three permanent Light Treasures and satisfaction-refund promise belong to the initial purchase. Renewals continue class access without another private package or included 15-minute session.

Contact us while the original replay window is still open. An unavailable replay does not create a refund, credit, extra access day or extension of the replay deadline.

Monday, Wednesday and Friday meet online from 7:00–8:00 AM Pacific. Tuesday and Thursday meet from 6:30–7:30 PM Pacific, online and in Pasadena. Check the class page for its focus and available dates.

Wear comfortable clothes. For online practice, choose a quiet place with room to sit, stand or lie down, and have your device ready for Zoom. Adapt the practice to your space and comfort.

No. Online Light Shower participants may keep their camera off. You can listen and observe before joining the practice.

Tuesday and Thursday in-person classes cost $35 per visit and are booked separately in Mindbody. Choose a class marked In-Studio. The address is 2801 E. Foothill Blvd., Pasadena, CA 91107.

Check your inbox and spam folder for Heart Center LA. For paid access, use the purchase-recovery option to reopen your original purchase. If you still need help, contact Heart Center LA with the email used to book or pay.

Contact Heart Center LA before booking to discuss the room, arrival or a participation need. During practice, you can sit, make a movement smaller, pause or observe.

A free weekly Zoom gathering with Jay and Heart Center LA, Wednesdays from 7:00–8:15 PM Pacific. Expect guided practice, reflection and conversation. The Connection page has an email invitation signup and the podcast archive.

They are separate gatherings. Wellness Wednesday is the 7:00–8:00 AM Pacific Light Shower class. Heart Center Connection is the free 7:00–8:15 PM Pacific conversation and practice gathering.

Yes. Visit Services to explore private work and a free 10-minute introduction. Standalone private sessions are separate from the 15-minute session included with Unlimited Month. Contact us for current appointment options.

Yes. Winnie and Jay work with groups and organizations. Share your audience, goals, preferred date and location through the Contact page.

Light Shower is a spiritual and educational practice. Individual experiences vary. It does not replace medical care, psychotherapy or other licensed care. Use local emergency services for urgent help; classes, email and website forms are not emergency services.

The invitation form explains recording and media use and asks you to choose whether you consent or decline. Either choice can receive the invitation. If you decline, tell the facilitator at the start so they can help with participation; complete exclusion from background footage cannot be guaranteed. Testimonial use requires separate explicit consent.

No. Newsletter signup is separate and optional. Class-service messages and gathering invitations provide the information for the service you requested.